Topic

Inquiry Handling

Dive center staff member reviewing an enquiry workflow on a tablet beside scuba equipment and a tropical waterfront.

AI-supported enquiry workflow Human Review Dive Operations

AI for Dive Center Enquiries: What to Automate and What to Keep Human

June 26, 2026

The right AI-supported enquiry workflow does not replace the dive team. It prepares the repetitive work so the team can answer faster and stay in control.

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Phone and tablet displaying connected guest messages on a dive center counter beside scuba equipment.

WhatsApp Email Inquiry Handling

WhatsApp and Email Enquiries: Why Dive Centers Need One Front Desk Workflow

June 26, 2026

The channel is not the real problem. The real problem is that guest details arrive fragmented and the team has to rebuild the context manually.

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